David Voorhees, CFE, CAMS

Skilled financial crimes investigator with experience identifying and controlling weaknesses, analyzing large data sets, developing risk control strategies, and working with internal and external stakeholders to identify and stop fraud, corruption, and waste.  Experience working as a corporate investigator and an investigator in law enforcement with experience appearing as a court witness and working with government agencies. Adept in visualization and analysis of big data using SQL, Tableau, and advanced Excel tools. Diligent investigator and calm under pressure with a track record of solving cases and recovering millions.

Senior Manager Fraud Risk & Engagement, Payments and Card Issuing Industry

Mar 2024 - Present

• Lead and grow a team of geographically dispersed analysts and lead incident response with large cross functional teams

• Investigate root causes related to unforeseen losses, and leading investigations and action plans related to ongoing fraud incidents like enumeration/BIN attacks and account takeover

• Responded to an event with a potential fraud exposure of over $5.5M limiting losses to less than half the potential exposure

• Responsible for monitoring fraud rates, managing fraud plan projections and communicated fraud patterns with business unit leaders

• Collaborate with counterparts in fraud strategy and operations to ensure efficient and effective fraud prevention and remediation methods are deployed to minimize both losses and customer friction/visibility

Senior Fraud and Information Security Investigator, Top 3 Credit Bureau, Information Services Industry

Jul 2018 - Mar 2024

• Created procedure to identify customers submitting fraudulent accounts by creating a database to automate the data upload and analysis process resulting in 70% increase in efficiency

• Conducted over 150 investigations identifying fraudulent data contributions and identified over $3.4 billion in trade data reported on credit files decreasing potential credit risk to legitimate customers   

• Evaluated large quantities of internal logging data and other records to determine adherence to company policies regarding conflicts of interest resulting in the termination of more than 50 individuals defrauding the company

• Provided feedback and recommendations on current logging and data quality issues impacting the insider threat program; trained staff on new analysis techniques

• Lead investigator on a case to identify the root cause of a $250K loss caused by a security breach of the company’s email and social engineering; the case was referred to the FBI

• Inspected documents and data associated with a criminal organization based on a tip regarding defaults on auto-loans; investigation revealed 8 individuals and $3M in auto-loan losses

• Trained fraud monitoring team on data reviews and automated reporting systems to highlight team accomplishments to senior leadership

• Automated and enhanced weekly and monthly reporting, eliminating all manual data entry, to illustrate team KPIs for senior leadership

• Identified weaknesses and gaps in the customer due diligence and onboarding program; provided recommendations to relevant leadership

Business Analyst, Oil and Gas Driller

Feb 2018 - Jul 2018

• Led special project teams of 4 investigating kickbacks, time, and expense fraud successfully ending the scheme

• Consult cross-functionally across the Executive Office, Internal Audit, Technology, and various business units to identify opportunities to leverage data to improve efficiency and transparency, including identification of over $3m in wasteful spending

• Developed automated dashboards and reporting using SQL allowing for continuous and near real-time monitoring of applicable audit tests. 

Financial Investigations Supervisor, Public Accounting Firm

Jan 2015 - Jan 2018

• Created the firm's forensic data analytics practice by serving as the primary point of contact and standardizing processes and billing procedures and integrated the practice into seven new audit proposals resulting in $750K in revenue in the first three years

• Increased efficiency in Fair Lending Act compliance analytics by automating client data uploads and lending practice evaluations resulting in a time reduction of 30% and increased profit margins

• Identified mail theft of over $1M by analyzing 5 years of data and building data analytics models in SQL and visualizations in Tableau to identify patterns and inconsistencies resulting in the submission of a $1.3M claim

• Investigated contractor relationships for a non-profit organization with operations in Mexico; conducted over 10 witness interviews, reviewed vendor documents and electronic payment data across multiple countries, and did inventory on properties related to the contractor leading to the termination of the contract

Police Officer, City Government Kansas City Metro Area

Jan 2011 - Jan 2015

• Completed over 800 reports of criminal activity, traffic stops, response to 911 calls, etc.; accuracy and thoroughness of reports allowed for use in court reporting and testimony

• Influenced management to implement safer storage plan for firearms and equipment in patrol vehicles by researching best practices, writing a persuasive report highlighting problems and proposed changes and securing bid to retro-fit vehicles with new storage solutions

• Honored with Overland Park Police Department's Beyond the Stop award four times for: Strategic Thinking, Investigative Interviewing, Life Saving, and Duties in the Face of Danger

Application Managed Services Consultant, Healthcare Technology Services Comapny

Sep 2009 - Dec 2010

• Received five “Life Saver” awards from colleagues for assisting with their projects

• Participated in numerous go-live and down-time events with less than 1 hour of impact to client systems

• Developed customer scripts and procedures using SQL to enhance client systems and increase efficiency and decrease workload on client's staff

Public Computing Manager, University Technology Services

Aug 2006 - Aug 2009

• Managed staff of 30 students providing feedback and reviews related to performance and took disciplinary action as needed

• Scheduled staff across five locations with varying hours of operations, to provide technology support for campus of over 25k students

• Developed training and standard operating procedure (SOP) documents that did not previously exist

SKILLS